Legal Information

Effective date:  |  Last reviewed:


Company & Jurisdiction Data

This section is the single source of truth for this document. All company-identity and jurisdiction references elsewhere on this page are pulled from these values.

Legal entity name
Entity type
Registration / tax ID
Registered address
Country of registration
Governing law Laws of
Courts / venue Courts of ,
General contact
Privacy contact
Legal contact
Website
Data Protection Officer
DPO contact
EU representative (Art. 27 GDPR)
UK representative (Art. 27 UK GDPR)
Brazil representative (LGPD)

Table of Contents


1. Introduction & Scope

This page sets out the Terms of Service and Privacy Policy (together, the "Terms") of ("", "we", "us", or "our"), registered in . It governs your access to and use of our (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services. Where a specific product or application has its own supplemental terms, those terms apply in addition to this page, and in the event of a direct conflict on a specific point, the supplemental terms control for that product only.

This page is written to address obligations that commonly arise under multiple legal regimes at once, including the EU General Data Protection Regulation ("GDPR"), the UK GDPR, US state privacy laws such as the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"), Brazil's Lei Geral de Proteção de Dados ("LGPD"), and comparable data protection frameworks elsewhere. Sections 6 through 10 contain regime-specific provisions; where a section does not apply to you, it simply does not create obligations or rights for you.

2. Definitions

  • "Services" means our web applications, client portals, mobile tools, APIs, and related websites.
  • "User" / "you" means any individual or entity that accesses or uses the Services.
  • "Personal Data" / "Personal Information" means any information relating to an identified or identifiable natural person, as further defined under applicable law (GDPR Art. 4(1), CCPA §1798.140, LGPD Art. 5, etc.).
  • "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
  • "Controller" means the entity that determines the purposes and means of Processing — in most cases, .
  • "Processor" / "Service Provider" means a third party that processes Personal Data on our behalf and under our instructions.

3. Terms of Service

3.1 Acceptance of Terms

By creating an account, installing an application, or otherwise using the Services, you confirm that you have read, understood, and agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

3.2 Eligibility

You must have reached the age of legal majority in your place of residence to use the Services on your own behalf. Where we knowingly permit use by a minor with parental or guardian consent, additional conditions in Section 11 apply.

3.3 Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at if you suspect unauthorized use.

3.4 Acceptable Use

You agree not to: (a) reverse engineer, decompile, or attempt to extract source code from the Services except where permitted by law; (b) use the Services for unlawful, fraudulent, or harmful purposes; (c) attempt to breach security measures or overload our infrastructure; (d) upload or distribute malicious code; or (e) scrape, harvest, or bulk-extract data from the Services except where we have expressly permitted it (for example, via a documented public API).

3.5 Fees, Subscriptions & Payment

Where a Service is offered on a paid or subscription basis, the applicable fees, billing frequency, and renewal terms will be presented to you at the point of purchase and are incorporated into these Terms by reference. Unless stated otherwise at checkout: subscriptions renew automatically for successive periods of the same length until cancelled; you may cancel at any time, effective at the end of the current billing period; and fees already charged are non-refundable except where required by applicable consumer-protection law or expressly stated otherwise. We may change pricing prospectively with reasonable advance notice before it applies to your next renewal.

3.6 Intellectual Property

All content, source code, interfaces, graphics, trademarks, and underlying technology of the Services are the property of or its licensors and are protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Services; they do not transfer any ownership rights to you.

3.7 User Content

If the Services allow you to submit, post, or share content ("User Content"), you retain ownership of it, but you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display that content solely as necessary to operate and provide the Services to you and other users. You represent that you have the rights necessary to grant this license and that your User Content does not infringe any third party's rights.

3.8 Copyright / Intellectual Property Complaints

If you believe content on the Services infringes your intellectual property rights, send a notice to including: (a) identification of the protected work; (b) identification and location of the allegedly infringing material; (c) your contact details; (d) a statement of good-faith belief that the use is unauthorized; and (e) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act. We will review and, where warranted, remove or disable access to the material and may terminate accounts of repeat infringers.

3.9 Third-Party Services & Links

The Services may link to or integrate with third-party websites, payment processors, or platforms. We do not control and are not responsible for the content, security, or privacy practices of those third parties. Your dealings with them are governed by their own terms and policies.

3.10 Marketplace / Intermediary Role

Where a Service connects you with independent third parties (for example, service providers, sellers, or other users) rather than providing the underlying goods or services itself, acts solely as an intermediary. We do not guarantee the quality, safety, or legality of what those third parties provide, and we are not a party to any agreement formed between you and them.

3.11 Disclaimer of Warranties

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law.

3.12 Limitation of Liability

To the maximum extent permitted by applicable law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of the Services. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for death, personal injury, or fraud).

3.13 Indemnification

You agree to indemnify and hold harmless from claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Services or your violation of these Terms or applicable law.

3.14 Suspension & Termination

We may suspend or terminate your access to the Services if you violate these Terms, on reasonable notice where practicable, or immediately where necessary to protect the Services, other users, or comply with law. You may stop using the Services and, where applicable, close your account at any time by contacting us. On termination, we will handle your data as described in Section 4.6 (Data Retention).

3.15 Governing Law & Dispute Resolution

These Terms are governed by the laws of , without regard to conflict-of-law principles. Any dispute not resolved informally within a reasonable period shall be subject to the exclusive jurisdiction of the courts of , , except where applicable consumer-protection law grants you the right to bring proceedings in your own country of residence, which is not excluded by this clause.

4. Privacy Policy

4.1 Who We Are

, registered at , is the controller of Personal Data processed through the Services, except where we act as a processor on behalf of a business customer (for example, where you use the Services under a contract with your employer or another organization).

4.2 Information We Collect

  • Information you provide: name, email address, phone number, billing details, account credentials, and content of messages or files you submit.
  • Account and usage data: login activity, features used, in-product actions, and preferences.
  • Technical and device data: IP address, browser and device type, operating system, and log data.
  • Location data: approximate location derived from IP address, or precise location only where you grant permission on a mobile device.
  • Payment data: handled by our payment processors; we generally receive confirmation and transaction metadata but not full card numbers.
  • Data from third parties: where you connect a third-party account (for example, single sign-on), we receive the profile information that service shares with us under your permissions.

4.3 How We Use Your Data & Legal Bases

We use Personal Data to: provide, maintain, and secure the Services; process transactions; communicate with you about the Services, including security and administrative notices; improve and develop the Services; prevent fraud and abuse; and comply with legal obligations. Where GDPR, UK GDPR, or an equivalent regime applies, we rely on one or more of the following legal bases for each purpose: performance of a contract with you, our legitimate interests (balanced against your rights), compliance with a legal obligation, or your consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

4.4 Data Sharing

We do not sell Personal Data. We share data only with: (a) service providers and processors who support our infrastructure, analytics, customer support, or payment processing, under contractual confidentiality and data protection obligations; (b) professional advisors and authorities where required by law or to protect our legal rights; and (c) a successor entity in connection with a merger, acquisition, or asset transfer, subject to continued protection of your data.

4.5 International Data Transfers

Where Personal Data is transferred outside the country in which it was collected — including from the European Economic Area, the United Kingdom, or Brazil to or another country — we use appropriate safeguards required by applicable law, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or an equivalent mechanism, and we take reasonable technical and organizational measures to protect the data in transit and at the destination.

4.6 Data Retention

We retain Personal Data only for as long as necessary to provide the Services, fulfil the purposes described in this policy, or comply with legal, tax, or accounting obligations. When you close your account, we delete or anonymize Personal Data within a reasonable period, except data we are required to retain by law or need to retain to establish, exercise, or defend legal claims.

4.7 Security

We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and regular review of our security practices. No system is completely secure, and we cannot guarantee absolute security of information transmitted to us.

4.8 Automated Decision-Making

Where any feature of the Services uses automated processing (including features described as AI-assisted or AI-generated) to make a decision that produces legal or similarly significant effects on you — for example, an automated account suspension — you have the right to obtain human review of that decision, to express your point of view, and to contest it, as further described in Section 6.4.

5. Cookies & Similar Technologies

We and our service providers use cookies and similar technologies (such as local storage and pixels) for the following purposes:

  • Strictly necessary: required for the Services to function (for example, keeping you logged in). These cannot be switched off and do not require consent.
  • Functional: remember your preferences and settings.
  • Analytics: help us understand how the Services are used, so we can improve them.
  • Marketing/advertising: used only where a Service includes advertising or marketing features, and only with your consent where required by law.

Where required by applicable law (including the EU/UK ePrivacy rules), we request your consent before setting non-essential cookies, and you can withdraw that consent at any time through the cookie settings presented in the Services or through your browser settings. Disabling certain cookies may affect the functionality of the Services.

6. GDPR (European Union / European Economic Area)

6.1 Scope

This section applies to individuals located in the EU/EEA whose Personal Data we process.

6.2 Legal Bases

As described in Section 4.3, we rely on contract, legitimate interests, legal obligation, or consent, depending on the specific processing activity.

6.3 Data Protection Officer

DPO: . Contact: .

6.4 Your Rights

Subject to conditions and exceptions under GDPR, you have the right to: access your Personal Data; rectify inaccurate data; request erasure; restrict or object to processing; request data portability; withdraw consent at any time; and avoid decisions based solely on automated processing that produce legal or similarly significant effects on you, without human involvement, subject to Section 4.8.

6.5 EU Representative

Where required by Article 27 GDPR because we are not established in the EU, our EU representative is: .

6.6 Right to Lodge a Complaint

You have the right to lodge a complaint with the data protection supervisory authority in your EU/EEA country of residence, place of work, or the place of the alleged infringement.

7. UK GDPR

This section applies to individuals in the United Kingdom. The rights and obligations described in Section 6 apply equally under the UK GDPR and the UK Data Protection Act 2018, read as references to the corresponding UK regime. Where required by Article 27 UK GDPR, our UK representative is: . You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. US State Privacy Laws (CCPA/CPRA and Others)

8.1 Scope

This section applies to residents of California and, where applicable by their own terms, other US states with comprehensive privacy laws (for example, Virginia, Colorado, Connecticut, and Utah). We do not sell or "share" (as defined under the CCPA/CPRA) Personal Information for cross-context behavioral advertising unless you have opted in where required.

8.2 Categories of Personal Information

In the preceding twelve months we have collected the following categories of Personal Information as defined by the CCPA: identifiers (name, email, IP address); account and commercial information (purchase history); internet or network activity (usage data); geolocation data (approximate, and precise only with permission); and, where you choose to provide it, professional information.

8.3 Your Rights

Subject to verification and applicable exceptions, California residents may: request to know the categories and specific pieces of Personal Information collected; request deletion; request correction of inaccurate information; opt out of the sale or sharing of Personal Information; and not be discriminated against for exercising these rights. You may designate an authorized agent to submit requests on your behalf.

8.4 Submitting Requests

Submit requests to . We will verify your identity before fulfilling access or deletion requests.

9. LGPD (Brazil)

This section applies to individuals in Brazil. We process Personal Data on the legal bases recognized by the LGPD, including consent, contract performance, legitimate interest, and compliance with legal obligations. You have the right to confirmation of processing, access, correction, anonymization or deletion of unnecessary or excessive data, data portability, and information about entities with which we have shared your data. Our representative for LGPD purposes, where required: . You may also lodge a complaint with Brazil's Autoridade Nacional de Proteção de Dados (ANPD).

10. Other Jurisdictions & Global Standards

Where you are located in a jurisdiction with its own comprehensive data protection law not separately addressed above — for example Canada (PIPEDA), South Africa (POPIA), Japan (APPI), Singapore (PDPA), or others — we aim to apply the same underlying principles described in Section 4 (lawful, fair, and transparent processing; purpose limitation; data minimization; accuracy; storage limitation; security; and accountability) and to honor equivalent data-subject rights to the extent required by your local law. If a right specific to your jurisdiction is not listed above, contact us using the details in Section 13 and we will address your request under the law that applies to you.

11. Children's Privacy

The Services are not directed at children under the age of 16 (or the minimum age required for consent to data processing in your jurisdiction, if higher, or 13 where the applicable law sets a lower threshold, such as COPPA in the United States). We do not knowingly collect Personal Data from children below the applicable age without verified parental or guardian consent. If we learn that we have collected such data without the required consent, we will take reasonable steps to delete it. Parents or guardians who believe we may hold data about a child can contact us using the details in Section 13.

12. Data Security & Breach Notification

We maintain technical and organizational measures designed to protect Personal Data. In the event of a data breach affecting your Personal Data, we will notify the relevant supervisory authority and affected individuals without undue delay, where required by applicable law (for example, within 72 hours of becoming aware, under GDPR Article 33, where feasible).

13. Exercising Your Rights & Contact

To exercise any right described in this document, or for any question about this page, contact us at:

  • General:
  • Privacy / data rights requests:
  • Legal / IP notices:
  • Data Protection Officer:

We will respond within the timeframe required by the law applicable to your request (for example, one month under GDPR, extendable in complex cases, or 45 days under the CCPA/CPRA).

14. Changes to This Document

We may update this page from time to time. Material changes will be reflected by updating the "Last reviewed" date at the top of this page, and, where required by law or where changes materially affect your rights, we will provide additional notice (for example, by email or an in-product notice) before the changes take effect. Continued use of the Services after changes take effect constitutes acceptance of the updated terms, to the extent permitted by applicable law.

15. General Legal Terms

15.1 Severability

If any provision of this document is found invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.2 Assignment

may assign its rights and obligations under this document in connection with a merger, acquisition, or sale of assets. You may not assign your rights or obligations without our prior written consent.

15.3 No Waiver

Our failure to enforce any provision of this document is not a waiver of our right to do so later.

15.4 Entire Agreement

This document, together with any supplemental terms referenced within it, constitutes the entire agreement between you and regarding the Services and supersedes any prior agreements on the same subject matter.

15.5 Force Majeure

We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, war, labor disputes, or failures of third-party infrastructure.

15.6 Notices

We may provide notices to you via email, through the Services, or by posting on our website. Notices to us must be sent to the contact addresses listed in Section 13.


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